HASSLE FREE RETURNS
It's our goal to provide Ford Truck owners a customer-first experience and parts that will be enjoyable to own. We recognize that life happens so we wanted to provide a hassle free return policy.
What We Cover
Any unopened item can be returned within 45 days of purchase. Customers must submit a RMA request prior to that 45 day window to be qualified. Parts must be returned in their original packaging and in new condition within 10 business days of an RMA approval.
If a product was damaged or defective upon delivery, we will replace the part free of charge. Please provide documentation and photography to expedite the claim.
What We Don't Cover
Products that have been installed
Products that were damaged after removing from the packaging
Any custom orders
Our Business Philosophy
We are in the business of customer relationships. We strive to do right by our customers, so please let us know if you have any issues or problems with your order. We will work hard to make it right for you.
All orders over $99 ship absolutely free!
Our 2-day promise is restricted to the red service area below. There are a few exceptions where we carry more inventory in our east coast facility. You can contact us if you have any concerns or need rush delivery. We ship same business day up until 6PM local time. You don't need to wait around, we're fast at fulfillment and maintain a massive inventory!